Introduction

Thank you for choosing Sentientware Pvt Ltd. We strive to provide the best possible services and products to our users. This Refund Policy explains the terms under which refunds may be issued.

Refund Eligibility

Refunds are only eligible in the following circumstances:

• Product or service purchased is found to be defective or not as described on our website.
• A transaction was processed erroneously by our payment gateway.
• Subscription cancellation requested within 24 hours of purchase, provided no services have been used.

Non-Refundable Items

Certain items and services are non-refundable, including:

• Completed training sessions or completed internship programs.
• Digital products that have already been accessed or downloaded.
• Third-party fees and processing charges (where applicable).

How to Request a Refund

To request a refund, please send an email to info@sentientware.in with your order details and the reason for the refund request. Once your request is received, we will review it and notify you of the approval or rejection of your refund.

Processing Time

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Contact Information

For any questions or concerns regarding refunds, please contact us at: